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Welcome to Zaks Waterside Grill & Bar

Zaks Waterside Grill & Bar, located on Barrack Street in Norwich, is a culinary gem that brings together great food, stunning riverside views, and a welcoming atmosphere. Known for its towering gourmet burgers and creatively topped hot dogs, Zaks caters to both traditionalists and adventurous palates alike. The house French fries and innovative milkshakes are highlights that will keep you returning for more. With friendly staff and a cozy, American diner aesthetic, the restaurant encourages guests to linger over delicious cocktails and indulgent desserts. Whether celebrating a special occasion or a casual outing, Zaks is the perfect spot for food lovers.

Zaks Waterside Grill & Bar: Reviews & Ratings

Thomas Lorimer (LordTT)
Thomas Lorimer (LordTT)

Zaks Riverside Bar and Grill is an absolute gem that delivers big on flavor, vibes, and variety. Nestled by the water, this place offers not just scenic views, but a menu that’ll make your taste buds sing. If you're a burger or hot dog lover, prepare yourself — the selection here is nothing short of legendary. From towering gourmet burgers stacked with juicy patties and bold toppings, to classic all-American hot dogs with a twist, every bite is pure satisfaction. The portions are generous, the buns are perfectly toasted, and the combinations are creative without being over the top. Whether you're a traditionalist or someone who likes it spicy, there’s something for everyone. But let’s talk about the real showstoppers — the milkshakes and cocktails. The milkshakes are indulgent, thick, and packed with flavor. Whether you’re into Oreo, strawberry, or something more adventurous, they’re dessert and drink in one. And the cocktails? Smooth, balanced, and served with flair. Perfect for sipping while watching the sunset over the river. The atmosphere is relaxed and welcoming, with friendly staff and a laid-back vibe that makes you want to linger longer. Whether you’re out with friends, on a date, or just treating yourself, Zaks hits all the right notes. If you’re anywhere near the area and haven’t tried it yet — what are you waiting for? Zaks Riverside is a must-visit for anyone who appreciates great food, great drinks, and a great time.

Barbecue Sausage
Barbecue Sausage

Had a great time at Zaks. Food was excellent. The house French fries are some if the best ever, the burgers are cooked to order perfectly. I'd especially recommend the blue cheese burger but it was a difficult choice as they offer so many great sounding burger options. We tried the fried pickles (frickles) and cheese churros as well and both were very tasty. Staff are friendly and attentive. Atmosphere, music and decor are all perfect for an American Diner experience.

Maddi
Maddi

Always swiftly served with great food. Atmosphere is always so cozy and I love the aesthetic of the place. The milkshakes are to die for!

Jennifer Tilsley
Jennifer Tilsley

Every 'big' birthday we head to Zaks! Mainly because we're a family of meat eaters, vegetarian and vegans... Zak's menu has a great selection of both meat veggie and vegan dishes that every one is happy and catered for. Having dishes changed to suit your needs or likes is no problem. Today (26.04.25) was my son's 30th Birthday and without asking he was presented with an ice cream with candles and nearly everyone sang happy birthday to him! The atmosphere is absolutely fantastic and so very friendly! Our waitress was Zoe... she was very friendly, funny (my husband met his match), courteous and made sure we were all happy - thank you Zoe!! All in all, we had a fantastic evening and this is why we always go to Zaks for our birthday meals!

Wayne Lowe
Wayne Lowe

Great place to come for a burger, never dissapoints. 18 types of chargrilled burgers, amongst other grills and hotdogs my favourite is the 'Meltdown burger' Got to have the curly fries.. Really nice restaurant inside, american themed, good music played in the background (jukebox classics ). Was lucky today had two for one on the burgers our go to if fancying something for a change Lovely friendly staff. Parking at Zaks grill and bar on barrack Street is a little small!! highly advise to book a table as its very popular here.

Nancy Mabika
Nancy Mabika

We had an amazing experience at the Riverside branch after being turned away from Poringland branch. The food was amazing and so was the staff. The atmosphere was very loud for my partner who wears hearing aids and I noticed there was a little baby on the other table who couldn’t settle down not sure why but I assumed the very loud music was disturbing. Overall it was amazing!!

Mick Smithson
Mick Smithson

Wife and I fancied a Sunday morning breakfast and having heard great things about Zak's decided to give it a go. We arrived around 11:00 and parked in the small car park with no issues. There was a beautiful classic American car parked outside. On entering, we were greeted warmly and asked whether we wanted to sit inside or outside? We chose outside despite the inside of the restaurant having some very cool looking American/Rock and Roll Memorabilia. This turned out to be a great move as the view from the outside terrace is amazing. A very friendly waitress took our order (1 large American and 1 small American breakfast ). And shortly after brought us two cups of tea (You get bottomless teas or coffees with the breakfasts a nice touch). We sat back and enjoyed the views and the conversations form other guests, a couple of who were obviously in a rock & roll band that had played last night. It was a great, friendly, and chilled vibe. When the food arrived, it was great, the sausage patties tasted like they had been charcoal grilled and were worth the price of entry on their own, the rest of the meal didn't disappoint in either quality or quantity, we paid the bill which came to a remarkably reasonable 19 (we added a 22% tip as the service was excellent). We will be going back. A high thank you to all the staff at Zak's, they run a remarkably great restaurant and do it well.

Nathan Grimmer
Nathan Grimmer

Had dinner here, staff fitted us in. Nice food, had the blue cheese burger. Clean and tidy and friendly staff, nice area and views of the river. Somewhat difficult parking area, cars just sitting there in a que waiting for spaces. Would visit again though when in the area.

Location

Welcome to Zaks Waterside Grill & Bar, a true culinary gem nestled along the banks of the picturesque river in Norwich. This vibrant dining spot on Barrack Street combines stunning waterside views with a menu that is sure to thrill any food enthusiast. Whether you’re a local or just passing through, Zaks is an experience not to miss.

The moment you step in, the atmosphere envelops you in a warm, welcoming embrace reminiscent of a classic American diner. With friendly staff that make you feel right at home, every visit promises comfort and charm. The music—an eclectic mix of jukebox classics—adds to the inviting ambiance, perfect for both lively gatherings and cozy date nights.

The real stars here, however, are the food and drinks. If you're a burger aficionado, Zaks won’t disappoint. Their menu boasts a legendary selection of gourmet burgers, including the acclaimed blue cheese burger, each crafted with juicy, perfectly cooked patties and creative toppings. Don’t miss the option of trying their house French fries, often hailed as among the best in town. Additionally, the allure of their chargrilled hot dogs adds a delightful twist that both kids and adults will love.

For those seeking a little something extra, the fried pickles—playfully dubbed 'frickles'—and cheese churros offer unique starters that are both enjoyable and flavorful. But the indulgence doesn't stop there. Zaks’ milkshakes are a heavenly treat, thick, frosty creations that combine dessert and drink in one hand-held delight. Flavors range from classic Oreo to more adventurous choices, guaranteed to satisfy your sweet tooth.

When it comes to beverages, the cocktails at Zaks are expertly crafted, smooth, and vibrant, making them perfect companions for a sunset by the riverside. Sip on your favorite concoction as you soak in the serene surroundings, creating memorable moments that linger long after your visit.

Whether you’re celebrating a birthday, enjoying a casual meal, or gathering with friends, Zaks Waterside Grill & Bar has mastered the art of creating a perfect dining experience for everyone. So, if you haven’t yet had the pleasure of visiting, what are you waiting for? Discover why this beloved spot is a must-visit for anyone who values great food, excellent drinks, and an unforgettable atmosphere.